Autonomous Delivery for
Healthcare Facilities
WOX Relay handles the movement of medications, laboratory specimens, linen and consumables between hospital departments — reducing manual transport complexity, minimising contact points and freeing clinical staff for patient care.
The Hidden Cost of Manual Hospital Logistics
Hospitals rely on a constant flow of supplies between departments — pharmacy to ward, laboratory to clinical areas, linen stores to patient rooms. This movement is typically handled manually, consuming nursing and porter time, creating infection-risk contact points and introducing variability into time-sensitive supply chains.
Nursing staff spend significant time on non-clinical transport tasks that could be automated
Manual pharmacy-to-ward delivery creates unnecessary contact points and handling risk
Laboratory specimen transport requires careful handling and timely delivery — manual processes introduce variability
Linen and consumable movement between stores and wards is repetitive and labour-intensive
Food delivery to patient areas requires consistent timing that is difficult to maintain manually at scale
Autonomous pharmacy-to-ward medication delivery on scheduled or on-demand missions
Laboratory specimen transport with tamper-evident cargo compartment
Linen and consumable delivery between stores and clinical areas
Food and beverage delivery to patient areas and staff facilities
Full delivery audit trail — every mission logged with timestamps and confirmation
Reduced manual contact points for infection-sensitive environments
Remote operations support available for complex navigation situations
Integration with hospital logistics and supply chain management systems
How WOX Relay Supports Hospital Operations
WOX Relay operates on pre-mapped routes within hospital buildings and campus environments — navigating corridors, using lifts and delivering to defined drop-off points. Missions are assigned through the WOX Fleet Platform and executed autonomously, with a tamper-evident cargo compartment for sensitive deliveries.
Typical Hospital Delivery Workflow
Delivery Requested
A ward, pharmacy or department requests a delivery through the WOX Fleet Platform or integrated hospital system.
Vehicle Dispatched
The nearest available Relay vehicle is assigned and dispatched to the collection point.
Cargo Secured
Items are placed in the Relay cargo compartment. The compartment is secured and the mission is confirmed.
Autonomous Delivery
Relay navigates autonomously to the destination — through corridors, using lifts and responding to obstacles.
Delivery Confirmed
The recipient confirms receipt. The cargo compartment is unlocked and items are collected.
Mission Logged
The full delivery record — time, route, confirmation — is stored in the fleet platform for audit purposes.
Operational Benefits for Hospitals
Autonomous delivery minimises unnecessary human handling of sensitive materials
Nursing and porter time freed from repetitive transport for patient-facing work
Relay operates across all shifts with AI-managed charging — no staffing gaps
Every delivery logged with timestamps, route data and recipient confirmation
Autonomous missions eliminate variability in time-sensitive supply delivery
Deploy across one building or an entire hospital campus as needs grow
Designed for Controlled Environments
WOX Relay is designed for operation within defined, controlled areas — campuses, facilities, industrial zones and managed outdoor environments. All autonomous capabilities are subject to site conditions and applicable local regulations.
Availability of specific features may vary by configuration and market. Contact WOX for details applicable to your location.
Low-speed operation in pedestrian environments — designed for corridor and campus use
Multi-sensor obstacle detection with automatic stop response
Tamper-evident cargo compartment for sensitive and controlled deliveries
Emergency stop capability — vehicle halts immediately if required
Geofenced operation within defined hospital zones
All autonomous operations subject to applicable healthcare facility regulations and site approval
Integrated Charging Infrastructure
WOX Relay integrates with WOX Charging infrastructure to support continuous hospital fleet operation. Charging stations can be installed in designated areas — staff corridors, basement logistics zones or dedicated charging bays. The WOX Fleet Platform manages charging schedules automatically to maintain fleet availability across all shifts.
From Site Survey to Go Live
WOX provides full deployment support for hospital environments — including route mapping, lift integration assessment, charging infrastructure installation and operator training. Hospital deployments require close coordination with facilities management and infection control teams. WOX engineers work with hospital operations staff throughout the process.
Explore the Relay Platform
Common Questions
Discuss a Relay Project
Tell us about your operation and we will prepare a tailored proposal.